Reversing Transactions

**Marlin GTX** enables reversing transactions to correct errors or undo completed processing.

This guide outlines how to perform each type of reversal, including:

• Customer invoices
• Payment receipts
• Supplier payments
• Delivery dockets
• Journal entries
• Bank reconciliations

Each process will open the relevant module, locate the original transaction and create a reversal entry to offset the original values.

Reversing Customer Invoices

Customer invoices can be reversed by performing an opposite credit note.

To reverse a customer invoice:

• Open the Invoices module:
• • Main > Data Entry > Invoices
• Click Credit Note on the left
• Select the Customer
• Click on the Invoice Reference picker (far-right)

In the Select Invoice pop-up:

• Select the original invoice at the top
• Check the Transaction Details below
• • Ensure all checkboxes for the required items are ticked
• Click Select

The invoice details will be added to the reverse window:

• Confirm the details
• Click Finalise at the top of the module

Tip — To insert the full credit note amount in a payment type field, click the field and press Enter.

Reversing Customer Receipts

To reverse a customer receipt:

• Open the Receipts module:
• • Main > Data Entry > Receipts
• Click Reverse Receipt on the left
• Select the Customer
• Click Search by Receipt below

In the Select Receipt pop-up:

• Select the receipt in the top section
• • Review Allocations and Payment Methods below
  • Click Show All (bottom right) to show closed transactions
• Click Select

The receipt details will be added to the reverse window:

• Confirm the details
• Click Finalise (top of module)

Reversing Supplier Payments

To reverse a supplier payment:

• Open the Payments module:
• • Main > Data Entry > Payments
• Click Reverse Payment on the left
• Select the Supplier
• Click Search by Payment below

In the Select Payment pop-up:

• Select the payment in the top section
• • Review Allocations and Payment Methods below
  • Click Show All in the bottom right to show closed transactions
• Click Select

The payment details will be added to the reverse window:

• Confirm the details
• • Tick Reverse Allocations Only (top-right), if required
• Click Finalise at the top of the module

Reversing Delivery Dockets

Delivery dockets can be removed from your system by invoicing them and then reversing them, using a credit note.

To reverse a delivery docket:

• First, invoice the docket, as usual:
• • Select supplier
  • Select or import delivery docket
  • Enter details, reference number, amount and tax (if required)
  • Finalise the invoice

• Then, reverse the invoice using a credit note:
• • Click Credit Note on the left
  • Select the supplier
  • Use the Original Reference picker to select the invoice
  • Double-check the details
  • Finalise the credit note

Reversing Journal Entries

To reverse a journal entry, you will need to know the journal reference number.

To locate the journal you want to reverse:

• Open Account Maintenance:
• • Main > Accounts > Manage Chart of Accounts
• Open the relevant account
• Click on the Transactions tab at the top
• Locate the relevant transaction and note the Our Ref number
• • You can ignore all leading zeroes (e.g. for "0000031" you just need "31")

To reverse a journal entry:

• Open the Journals module:
• • Main > Data Entry > Journals
• Click Reverse Journal on the left
• Select the Salesperson
• Enter the Reference Number below
• • See above about how to locate
• Click Load below

The journal details will be added to the reverse window:

• Confirm the details
• Click Finalise at the top of the module

Note — End of Day postings cannot be reversed. If you need to reverse an End of Day posting, contact the Megabus Support Team.

Reversing Bank Reconciliations

To reverse a bank reconciliation:

• Open the Cashbook module:
• • Main > Data Entry > Cashbook or Bank Reconciliation
• Click Reconciliation on the left
• • If there is an open reconciliation: Void it (red X at top)
• Click on the Cancel a Previous Reconciliation button (blue arrow) at the top-right

In the Previous Reconciliations pop-up:

• Select the Cash Account
• Select the reconciliation
• Click Cancel Reconciliation
• Confirm the cancellation:
• • Click Yes in the pop-up that opens

Note — Only the previous reconciliation can be cancelled.