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Frequently Asked Questions (FAQs)
What is Marlin Workshop Software by Megabus?
Marlin is a cloud-based tyre and mechanical workshop management system for automotive businesses. It combines workshop planning, POS, accounting, stock control, and e-commerce in one platform, built for tyre retailers, mechanical workshops, and multi-site operations across Australia and the APAC region.
Get started with Marlin | Explore features
Does it have a rego checker feature?
Yes, Marlin includes rego checker integration that performs licence plate to VIN lookup, providing vehicle identification, specifications, and service history. This feature helps you check car model by rego, find car model by rego, and search by car registration, designed to reduce data entry errors and speed up customer check-ins.
What's included in Marlin that other workshop software charge extra for?
Marlin includes integrated accounting, BAS reporting, payroll (Marlin HR with STP-2 compliance), e-commerce platform, and the complete Megabus product suite—all as standard. Many competitors charge separately for these features through per-user pricing, separate accounting software subscriptions (like Xero or MYOB), additional payroll systems, or module upgrades to unlock advanced functionality. Marlin's all-in-one approach means you get everything you need without hidden costs or tier restrictions.
Is payroll functionality included?
Yes, Marlin HR is a comprehensive payroll module that handles STP-2 reporting (ATO accredited), multiple pay cycles (weekly, fortnightly, monthly), leave accruals, PAYG summaries, superannuation, and compliance reporting. Marlin HR generates banking files in ABA format for electronic pay distribution and Superstream files for super payments. This eliminates the need for separate payroll software.
Learn about STP-2 reporting in Marlin HR | View Marlin HR overview
Can it handle multi-site workshop management?
Yes, Marlin is specifically designed to support businesses from single independent workshops through to multi-site operators, complex franchises, and company-owned networks. The cloud-based platform handles inter-branch transfers and provides business management across all locations. Marlin's architecture is built to scale with your business growth on a single platform.
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Why is Marlin considered the best workshop software in Australia?
Marlin is purpose-built for Australian tyre retailers with specialised features including tyre fitment guides, wheel balancing workflows, and direct integrations with major Australian tyre suppliers like Bridgestone, Tyremax, Tempe Tyres, and Tyres Planet. Unlike tyre-only solutions, Marlin seamlessly handles both tyre retail and mechanical services on a single platform, giving you complete workshop management. The system includes licence plate to VIN lookup for accurate tyre sizing, real-time supplier pricing, and mobile tools for technicians at the vehicle—all with integrated accounting and payroll specifically designed for the Australian market.
Can Marlin send automatic service reminders?
Yes. Marlin tracks each vehicle’s service history and automatically sends reminders when service or maintenance is due, improving customer retention and workshop efficiency.
Does Marlin work on mobile devices and tablets?
Yes. Marlin works on tablets and mobile devices so technicians can access job cards, inventory, and service data directly from the workshop floor.
Can I access real-time reports on my workshop's performance?
Absolutely, Marlin provides real-time reporting and analytics on sales performance, technician productivity, inventory turnover, profit margins by service type, and financial health indicators. Reports can be customised and accessed from anywhere with the cloud-based version.
Does Marlin integrate with tyre supplier B2B and EDI platforms?
Yes. Marlin connects directly with major Australian tyre and parts suppliers via B2B and EDI integrations, letting you check stock, place orders, and process invoices within the system.
Can Marlin track technician productivity?
Yes. Marlin tracks technician hours and job efficiency, comparing estimated vs actual time and highlighting productivity trends for better labour management.
Is my workshop data secure with Marlin?
Data security is a top priority. Cloud-based Marlin deployments use bank-level encryption with servers hosted in Australian data centres to comply with local data protection regulations. We implement regular security audits, automatic backups, and role-based access controls.
Can Marlin help my workshop comply with Australian business regulations?
Yes. Marlin includes GST and BAS reporting, Single Touch Payroll (STP), ATO-compliant invoicing, and regular updates to reflect Australian legislative changes.
How do I get started with Marlin Workshop Software?
After entering your details on the enquiry form, a Megabus representative will get in touch with you to discuss your workshop's specific needs, demonstrate how Marlin works, and provide a tailored proposal with pricing and implementation timeline.
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